Gift Card Policy

Our gift cards can be used to purchase items on our website, physical shop or our Instagram Live Sales.

Gift cards are delivered by email or text message. If sent by text message data rates may apply.

The email/text containing the digital gift card will have a unique code that can be redeemed when purchasing items on SolRising The Rock Shop website, physical location or live sales. Make sure that you record the unique code, save or print the email or text for your records. The email or text also contains instructions on using gift cards at checkout.

LOST OR MISPLACED GIFT CARD - If you lose or misplace your gift card or need to know the balance please contact us. In the message please include your name, phone number, email and the original value of the gift card.

Our gift cards have no additional processing fees and expiring 2 years after purchasing.

Shopify gift cards are not reloadable and cannot be redeemed for cash.

Frequently Asked Questions

Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card. Make sure to record the gift card balance (if any) for future purchases.

Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.

Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.

Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.

Can a customer pay for an order that includes a subscription with a gift card?
Yes, you can use gift cards to pay for your first payment. However, you can't use your gift card to pay for recurring subscriptions.

Any other questions? Please contact us!